RecallDepth

Diamigo i-Phone App The Diamigo app was intended for use as an educational tool in the management of diabetes.

This recall has been terminated (originally issued December 22, 2012).

Company
Sanofi-Aventis Us, Inc. Route 202-206
Recall Initiated
September 21, 2012
Posted
December 22, 2012
Terminated
July 22, 2015
Recall Number
Z-0609-2013
Quantity
1600 downloads (140 US; 1460 Foreign)
Firm Location
Bridgewater, NJ
Official Source
View on FDA website ↗

Reason for Recall

Diamigo, a software application, was released through the i-Phone Global Store which inadvertently allowed global access to the application as opposed to the original intended restriction of access to Brazil.

Distribution

Worldwide distribution.

Root Cause

No Marketing Application

Action Taken

Apple sent a message ("push notification") on September 21, 2012 to its customers. The message describes the product, problem and actions to be taken. The customers were instructed not to use the app to calculate insulin does and should delete if from their device(s). If you have additional questions about the app or this message, contact Sanofi's offices in your country. If you are in the U.S. contact Sanofi US Medical Information at 1-800-633-1610, for Brazil please contact 0800 703 0080.