Breathe Right Clear, 30 ct. carton., UPC 7-57145-00246-7 (US), UPC 9-300673-871749 (AU/NZ)
- Company
- Gsk Consumer Healthcare
- Recall Initiated
- April 25, 2016
- Posted
- July 11, 2016
- Terminated
- July 19, 2017
- Recall Number
- Z-2148-2016
- Quantity
- 1,440 cases ( 34, 560 retail - units )
- Firm Location
- Warren, NJ
Reason for Recall
Some cartons used in the secondary packaging of Breathe Right Clear, Large, 30 ct. Nasal Strips were incorrectly labeled for cartons intended for the AU/NZ market.
Distribution
US Nationwide
Lot / Code Info
Shipper case lot #8008580, Retal Carton Lot #4543U8008580
Root Cause
Error in labeling
Action Taken
GSK Consumer Healthcare sent an Urgent - Product Recall Letter dated April 4, 2016, to all affected customers and an updated recall letter dated April 25, 2016, via FedEx. The recall letters identified the product and problem. The April 25, 2016, was sent to further clarify, the lot number on the Breathe Right carton. The customers were asked to immediately examine their inventory, quarantine and cease distribution of the specific lot of the affected product. Customers were asked to carry out a physical count and record the data on the response form. The response form should be returned to GSK within five (5) business days, even if you do not have the recalled lot. The response form should be faxed to (336) 499-8795. If customer needs shipping assistance or questions about the recall process, they can call 1-844-722-2104, and refer to Event Number 535STRIPS16. If any customer has questions, they can direct them to GSK Consumer Healthcare Consumer Relations team at 800-858-6673.