Invacare TDX SP2 with LiNX Gyro Power Wheelchair (with LiNX Gyro Module Model Numbers DLX-GRY100-A and DLX-GRY101-A) Models: TDX SP2: TDXSP2, TDXSP2-CG, TDXSP2X-CG, TDXSP2-MCG, TDXSP2X-MCG, TDXSP2V, TDXSP2V-HD, TDXSP2HD, TDXSP2HD-CG, TDXSP2HD-MCG
- Company
- Invacare Corporation
- Recall Initiated
- November 12, 2021
- Recall Number
- Z-0445-2022
- Quantity
- 1477 units US; 1226 units OUS
- Firm Location
- Elyria, OH
Reason for Recall
Power Wheelchairs with a LiNX Gyro component running firmware version 6.1.2 can experience a more aggressive deceleration rate than the programmed rate due to the system following the incorrect deceleration profile, resulting in potential injury
Distribution
Worldwide distribution - US Nationwide and the countries of Canada, Australia, Thailand, New Zealand.
Lot / Code Info
LiNX Gyro firmware version 6.1.2 UDI-DI Numbers: TDXSP2 00841447100911 TDXSP2-CG 00841447100942 TDXSP2-MCG 00841447100966 TDXSP2HD 00841447108641 TDXSP2HD-CG 00841447111207 TDXSP2HD-MCG 00841447111214 TDXSP2V 00841447101512 TDXSP2V-HD 00841447102052 TDXSP2X-CG 00841447101000 TDXSP2X-MCG 00841447101017
Root Cause
Software design
Action Taken
Invacare issued Urgent Medical Device Letter issued on 11/12/21 to consignees who received devices with LiNX Gyro modules containing firmware version 6.1.2. This letter also contains instructions for consignees who upgraded devices in the field to version 6.1.2. A Consumer Letter will be provided on the recall website for Providers to send to end users who are impacted. Letter states reason for recall, health risk and action to take: Visit www. Invacare.com/RC916 within five (5) business days of receiving this notice. Enter the requested identification information to access the list of power wheelchair serial numbers and/or LiNX Gyro Modules sold to you and instructions to conduct this field correction. You will be prompted to provide responses to information requested regarding this field correction and affected units. " The account number required to access your list of impacted devices appears directly at the end of your company name in the mailing address. For example, ABC COMPANY-XXXXX. " The mailing postal code will also be required to log into your account. 2. Stop using LiNX Gyro Module firmware version 6.1.2 on all power wheelchair programming tools and stored electronic media. 3. Immediately update any LiNX Access iOS and LiNX Access PC tools containing LiNX Gyro Module firmware version 6.1.2 to the latest LiNX Access iOS or LiNX Access PC tool version. 4. Locate the power wheelchairs with affected LiNX Gyro Modules per the date ranges above. 5. For power wheelchairs built prior to the date ranges above, review your customer records to identify whether you have installed LiNX firmware version 6.1.2 on any LiNX Gyro-equipped power wheelchairs since the January 14, 2021 release date of firmware version 6.1.2. Note: If you do not have record of the firmware version installed on the LiNX Gyro Modules you have purchased from Invacare, you must connect to the LiNX system on the wheelchair using the LiNX Access tool to determine the firmware version of the Gyro