RecallDepth

bkActiv Ultrasound System 2300, Model numbers 2300-56 and 2300-66.

This recall is currently active, issued January 25, 2024. It was issued by B-K Medical A/S Mileparken 34 Herlev Denmark.

Company
B-K Medical A/S Mileparken 34 Herlev Denmark
Recall Initiated
November 30, 2023
Posted
January 25, 2024
Recall Number
Z-0813-2024
Official Source
View on FDA website ↗

Reason for Recall

An issue on the Dual Live Compare feature on the bkActiv system could result in a measurement error.

Distribution

US Nationwide distribution including in the states of AL, AZ, CA, FL, GA, ID, IL, KS, MA, MD, MI, MO, NC, NE, NJ, NY, OH, PA, RI, SC, TX, UT, VA, WA, WI, and WV.

Lot / Code Info

All bkActive (2300-56 and 2300-66) Ultrasound systems, GTIN 05704916000264.

Root Cause

Process design

Action Taken

The firm issued letters dated 11/30/2023 via FedEx to the following titles at the consignee locations: Head of Surgical Operations, Head of Ultrasound Department, Hospital Administrator / Risk Managers, and Head of Clinical Engineering. The letter explained the issue and informed the consignee they can continue to use the ultrasound system. Before using the Dual Live Compare, they are to consult the user manual (specific site provided) to ensure that the scanning depth in the Live image is the same as the Stored image. Photographs of the bkActiv screen were provided for the consignee to view. The consignee is to ensure all potential users in the facility are made are of the correction notification and the recommended actions. A link was provided for the acknowledgment form for the consignee to complete and return. All bkActive (2300-56 and 2300-66) Ultrasound Systems are affected but an appendix was provided containing a list of all affected serial numbers. The consignee was informed BK Medical will correct all affected products and a representative will contact the consignee to schedule a service visit to correct the issue.

More recalls by B-K Medical A/S Mileparken 34 Herlev Denmark

View all recalls by this company →