RecallDepth

Canon PET-CT SCANNER, Cartesion Prime, MODEL PCD-1000A

Company
Canon Medical System, Usa, Inc.
Recall Initiated
November 11, 2020
Terminated
June 30, 2023
Recall Number
Z-0142-2022
Quantity
3 units
Firm Location
Tustin, CA

Reason for Recall

A software problem has been identified which could result in the diagnostic imaging system not proceeding to the next actual scan even though automatic start of the next scan is specified. This could result in the diagnostic imaging system failing resulting in rescanning and reinjection of contrast medium.

Distribution

US Nationwide distribution in the states of NV, AR MN.

Lot / Code Info

Affected serial numbers: 3DA1982001, 3DA2072002, 3DA2072003

Root Cause

Software design

Action Taken

On November 11, 2020, Canon Medical Systems visited affected consignees and updated affected software. After completion of the software update, the consignee was provided a "Recall field Modification Instruction" document concerning the correction.

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