RecallDepth

Discovery MR750w 3.0T nuclear magnetic resonance imaging system

Company
Ge Healthcare, Llc
Recall Initiated
August 26, 2021
Posted
October 16, 2021
Recall Number
Z-0135-2022
Quantity
13 devices
Firm Location
Waukesha, WI

Reason for Recall

Under certain conditions, some slices may be missing which can lead to a gap of anatomy in the 3D Volume images.

Distribution

Distribution in United States to AZ, CA, FL, GA, IL, LA, MA, MD, MN, NC, NH, NJ, NY, OH, OK, TX, VA, WA, and Puerto Rico OUS distribution to: Australia, Belgium, Canada, Chile, Colombia, France, Germany, Italy, Japan, Korea, Poland, Saudi Arabia, Spain, Sweden, Turkey, UAE, and UK

Lot / Code Info

Software version DV29.1

Root Cause

Software design

Action Taken

GE issued an Urgent Medical Device Correction letter to customers with affected devices. This letter informs the customer of the issue and provides safety instructions for the continued use of the device. GE Healthcare will correct all affected devices at no cost to the customer. In the U.S., this letter will be sent by a traceable means. This letter will be sent to the following titles within the affected accounts: Director of Clinical/Radiology, Risk Manager/Hospital Administrator.

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