RecallDepth

MOSAIQ Oncology Information System

Company
Elekta, Inc.
Recall Initiated
September 2, 2021
Recall Number
Z-2591-2021
Quantity
31
Firm Location
Sunnyvale, CA

Reason for Recall

A drug strength in MOSAIQ can be changed during the ordering process and approved, but the saved drug strength reverts to the original value.

Distribution

Distribution was made to CA, CO, FL, ID, LA, MO, MS, NC, NH, NM, NV, NY, OH, OK, PA, SD, and WA. There was no military/government distribution. Foreign distribution was made to Australia, Canada, and the United Kingdom.

Lot / Code Info

MOSAIQ 2.83 when run with First Data Bank (FDB), UDI/GTIN MOSAIQ 2.83 (0858164002367)

Root Cause

Software design

Action Taken

The recalling firm issued an "URGENT IMPORTANT FIELD SAFETY NOTIFICATION" dated August 2021 via email to its consignees on 9/2/2021. Recommendations were made to the user until a fix is available.