RecallDepth

Nada CI Q70 Sound Processor, Sand Beige, Model Cl-5245-120; Silver Gray, Model Cl-5245-140; and Velvet Black, Model Cl-5245-150.

Company
Advanced Bionics, Llc
Recall Initiated
February 6, 2019
Terminated
February 1, 2024
Recall Number
Z-1084-2019
Quantity
3 sound processors
Firm Location
Valencia, CA

Reason for Recall

The sound processors were loaded with the incorrect firmware.

Distribution

Distribution was made to NC. Foreign distribution was made to Canada, Argentina, Germany, South Africa, Egypt, Kuwait, and Iran. There was no government/military distribution.

Lot / Code Info

Model Cl-5245-120 - Serial number 1042838, UDI (01)07630016837814(11)150729(21)1042838;  Model Cl-5245-140 - Serial number 1013129, UDI (01)07630016838262(11)181030(21)1013129; and  Model Cl-5245-150 - Serial number 1033132, UDI (01)07630016838279(11)170525(21)1033132.

Root Cause

Process control

Action Taken

On 2/6/2019, the firm began issuing letters dated February 2019 informing the recipient that corrected product was en route.

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