RecallDepth

No packaging. The device is a computed tomography scanner. Intended to provide corss sectional images of the human body and visualization of the internal organs of the body.

This recall has been terminated (originally issued September 22, 2014).

Company
Philips Medical Systems (Cleveland) Inc
Recall Initiated
January 9, 2007
Posted
September 22, 2014
Terminated
November 6, 2015
Recall Number
Z-2678-2014
Quantity
61
Firm Location
Cleveland, OH
Official Source
View on FDA website ↗

Reason for Recall

When the Extended Display Firled ov View reconstruction is used, the CT numbers and anatomy in teh extended region are not accurate.

Distribution

Worldwide Distribution - US including MO, TX, MD, AR, VA, KY, RI, NJ, MA, NY, LA, PA, VT, SC, CA, OH, FL, MN, MI and Internationally to Netherlands, Canada, Finland, Austria, France, Malaysia, Denmark, Norway, UK, Australia, Belgium, New Zealand.

Lot / Code Info

Model 728243 Software version 2.2.1 and 2.2.2

Root Cause

Labeling design

Action Taken

Philips sent a Product Safety Notification letter dated December 21, 2006 to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to distribute the Product Safety Notification to all affected users and keep a copy of the notification with the Instructions for Use until further notice. Customers with questions were instructed to contact Customer Care Center at 1-800-722-9377, option 5 - Diagnostic Imaging, option 1 - CT. For questions regarding this recall call 440-483-7600.

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