Philips Allura XPER 10/10 Angiographic X-ray system. This system with Velara Generator can be identified as type number 9890 000 6501 * (number located on the generator cabinet). Intended use for Angiographic X-ray system with and without a solid state X-ray imaging device for cardiovascular and vascular diagnostic and interventional procedures.
This recall has been terminated (originally issued September 22, 2010).
- Recall Initiated
- October 23, 2008
- Posted
- September 22, 2010
- Terminated
- August 10, 2011
- Recall Number
- Z-2471-2010
- Quantity
- 70 units in US
- Firm Location
- Bothell, WA
- Official Source
- View on FDA website ↗
Reason for Recall
A high voltage reliability issue resulting in the loss of the x-ray generation and this can cause an intermittent stop of fluoro acquisition and exposure during an examination without warning and hence no image on the display.
Distribution
Worldwide distribution.
Lot / Code Info
Devices are identified as Site Numbers: 538028, 536037, 536035, 536034, 536031, 536042, 536028, 537631, 538157, 537804, 538409, 538516, 538514, 539628, 540237, 540184, 539326, 542714, 542557, 538387, 542413, 543200, 543411, 541577, 543879, 543289, 541589, 544395, 545025, 544433, 545604, 545753, 541590, 546013, 548140, 546569, 543989, 547922, 548288, 547173, 545997, 545884, 549903, 551855, 547769, 41444647, 41455885, 41455897, 545396, 554802, 549368, 555293, 547823, 555834, 555299, 41443804, 554970, 41444650, 41455920, 41445448, 41445501, 41780160, 41445538, 41443647, 42064724, 42057324, 103281, 103283, 530653, and 505903.
Root Cause
Other
Action Taken
The firm, Philips, sent "URGENT-Device Correction" letters dated November 10, 2008, to their customers and informed them about the reliability issue in the Allura XPER and Integris X-ray systems with the High Voltage Velera (HV) Generator. This reliability issue can lead to a system error causing intermittent loss of fluro and/or exposure acquisition, potentially resulting in the loss of the X-ray image on the display. The customers are advised if they experience High Voltage Generator reliability issue and the HV Generator stops working generating an O3EA error, a cold restart is required and reboot the system when the X-Ray image disappears. The firm will implement multiple mandatory Field Change Orders (FCOs) to solve the Generator reliability by updating the software for each X-ray system. The customers could contact Philips Care Center at 800-722-9377, #5, #4, #1 for any questions regarding this recall or 425-487-7469.