RecallDepth

The product is a handheld ultraviolet-C germicidal wand and contains narrow-diameter, tubular lamps with a peak emission wavelength in the 254 nm range.

Company
Phonesoap
Recall Initiated
August 30, 2022
Posted
December 16, 2022
Recall Number
Z-0457-2023
Quantity
6,700 systems
Firm Location
Provo, UT

Reason for Recall

Excessive ultraviolet-C radiation

Distribution

US Nationwide Distribution

Lot / Code Info

SurfaceSoap UV Disinfecting Wand

Root Cause

Radiation Control for Health and Safety Act

Action Taken

PhoneSoap LLC (PhoneSoap) will send the notification letter by certified mail to all purchasers, dealers, distributors and any known subsequent transferees. As part of the Notification Letter, PhoneSoap will direct the purchasers, dealers, distributors and any known subsequent transferees to return the product to PhoneSoap using an enclosed, prepaid mailing label within 6 months of receipt of the letter. PhoneSoap will replace all returned SurfaceSoap UV devices with its closed-system PhoneSoap Go, free of charge.