RecallDepth

NIM Vital Console 4.0 (P/N: NIM4CM01) NIM with Software version 1.3.2

Company
Medtronic Xomed, Inc.
Recall Initiated
May 3, 2022
Posted
June 2, 2022
Recall Number
Z-1223-2022
Quantity
18 units
Firm Location
Jacksonville, FL

Reason for Recall

Software anomaly was identified.

Distribution

Worldwide distribution - US Nationwide distribution in the states of TX, CO, NJ and the country of France.

Lot / Code Info

Model Number: NIM4CM01; UDI/DI: 00763000395896, lot numbers: C2026207, C2026233, C2026320, C2026335, C2026354, C2026376, C2110046, C2110089, C2110131, C2110196, C2110198, C2110208, C2110217, C2110223 and 00763000002978, lot numbers: C1915048, C1915078, C1915099, C1915188, C2026207, C2026233, C2026320, C2026335, C2026354, C2026376, C2110046, C2110089, C2110131, C2110196, C2110198, C2110208, C2110217, C2110223.

Root Cause

Software Design Change

Action Taken

The firm issued a recall notification to consignees on 05/03/2022 via mail. The letter instructs the consignee to follow the IFU regarding the setup and "Lead Off Detected" error message, forward the notification to those who need to be aware within the organization and to any location which the devices have been distributed, and to complete the response form. An additional correction notification was sent on about 09/13/2023 to notify consignees of the update availability (NIM Vital" SW version v1.4.3) to fix this issue.

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