RecallDepth

Stryker IsoAir 2.0 support surface-provides pressure redistribution and is intended to assist in management of the microclimate of the patient skin, Model Number: 2941-001-100

Company
Stryker Medical Division Of Stryker Corporation
Recall Initiated
August 12, 2020
Terminated
April 2, 2021
Recall Number
Z-3015-2020
Quantity
110 units
Firm Location
Portage, MI

Reason for Recall

Connector between support surface and pump may be out of tolerance resulting in difficulty in removing the CPR connector causing a delay in resuscitation efforts for patients experiencing cardiac arrest and needing CPR

Distribution

US Nationwide distribution including in the states of CA, FL, NY, OH.

Lot / Code Info

Serial Numbers: 2020018700101  2020018700102  2020018700103  2020018700104  2020018700105  2020018700106  2020018700107  2020018700108  2020018700109  2020018700110  2020018700111  2020018700112  2020018700113  2020018700114  2020018700115  2020018700116  2020018700117  2020018700118  2020018700119  2020018700120  2020018700121  2020018700122  2020018700123  2020018700124  2020018700125  2020018700126  2020018700127  2020018700128  2020018700129  2020018700130  2020018700131  2020018700132  2020018700133  2020018700134  2020018700135  2020018700136  2020018700137  2020018700138  2020018700139  2020018700140  2020018700141  2020018700142  2020018700143  2020018700144  2020018700145  2020018700146  2020018700147  2020018700148  2020018700149  2020018700150  2020018700151  2020018700152  2020018700153  2020018700154  2020018700155  2020018700156  2020018700157  2020018700158  2020018700159  2020018700160  2020018700167  2020018700169  2020018700206  2020018700209  2020018700210  2020018700211  2020018700212  2020018700213  2020018700214  2020018700239  2020018700240  2020018700241  2020018700242  2020018700243  2020018700244  2020018700245  2020018700246  2020018700247  2020018700248  2020018700250  2020018700251  2020018700252  2020018700253  2020018700254  2020018700255  2020018700256  2020018700257  2020018700258  2020018700259  2020018700260  2020018700261  2020018700262  2020018700263  2020018700264  2020018700265  2020018700266  2020018700267  2020018700268  2020018700281  2020018700282  2020018700283  2020018700284  2020018700285  2020018700286  2020018700287  2020018700288  2020018700289  2020018700290  2020018700291  2020018700292  GTIN Number: 07613327503999

Root Cause

Nonconforming Material/Component

Action Taken

Stryker issued Medical Device Correction Notice dated 8/12/20, initially in person or via email by a Stryker Sales Representative with the customer notification letter. Letter states reason for recall, health risk, action to take: 1. Locate the units listed on the attached business reply form and remove them from use until they can be corrected. 2. Return the enclosed business reply form to confirm receipt of this notification by fax 269 488 8691 or email productfieldaction@stryker.com. 3. Upon receipt of the completed business reply form, Stryker will contact you to arrange for the correction of your IsoAir 2.0 support surface. 4. If you have loaned or sold any of the products listed in this letter, please forward a copy of this notice to the new users and advise us of their new location in the space provided on the business reply form. 5. If you have disposed of any of these units and they are no longer in use, please, advise us of their obsolescence by providing us with their serial number in the space provided on the business reply form. Questions: contact Customer Service +1 800 327 0770. Our normal business hours are Monday-Friday 8 a.m-6 p.m. (EST).

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