Medtronic MiniMed Paradigm Veo Insulin pump, model numbers MMT-554 and MMT-754
- Company
- Medtronic Minimed
- Recall Initiated
- June 27, 2019
- Posted
- March 26, 2020
- Recall Number
- Z-1595-2020
- Quantity
- 68,598
- Firm Location
- Northridge, CA
Reason for Recall
The action is being initiated due to potential cybersecurity vulnerabilities related to a series of insulin pumps that are designed to communicate using a wireless radio frequency (RF). An unauthorized person could potentially connect wirelessly to a nearby insulin pump to change settings and control insulin delivery.
Distribution
US nationwide distribution including Puerto Rico.
Lot / Code Info
All software versions 2.6A or lower. Available outside the US only.
Root Cause
Device Design
Action Taken
On June 27, 2019, Medtronic issued an Urgent Field Safety Notification letter via mail and email to its consignees. Medtronic made the decision to renotify customers, and on January 4, 2023, Medtronic issued an Urgent Medical Device Correction - Update letter. The communication asks consignees to take the following actions: .To find the software version for the MiniMed Paradigm pumps, go to the STATUS screen: . To open the STATUS screen, press ESC until the STATUS screen appears. . To view more text on the STATUS screen, press the up or down arrow to scroll and view all the information. . To exit the STATUS screen, press ESC until the STATUS screen disappears. ACTIONS REQUIRED: 1. Review and take the following cybersecurity precautions listed below. 2. Please complete and sign the customer confirmation form attached as indicated and return by mail using the attached prepaid envelope. You can also email this form to our Field Corrective Action Department at rs.safetyinformation@medtronic.com or send via fax to 1-888-844-8084 to the attention of FCA Department.