RecallDepth

Monaco Radiation Treatment Planning System (RTP) System

Company
Elekta Inc
Recall Initiated
November 22, 2019
Recall Number
Z-0670-2020
Quantity
76 (7 US, 69 OUS)
Firm Location
Saint Charles, MO

Reason for Recall

Monaco is using the incorrect energy when optimizing and calculating dose.

Distribution

IA, IN, NY, OH, TX, WI. Internationally distributed to: Australia, Canada, China, Denmark, Germany, Greece, Hong Kong, Italy, Netherlands, Sweden, Switzerland, United Kingdom.

Lot / Code Info

Software Builds: 5.40.00, 5.50.00 and 5.51.00. UDI GTIN: (01)00858164002190(10) 5.40.00, (01)00858164002244(10) 5.50.00, and (01)00858164002268(10) 5.51.00

Root Cause

Software Design Change

Action Taken

An Important Field Safety Notification letter is being emailed to affected customers beginning 11/22/2019. The letter identifies affected product, provides a description of the problem, and recommends user not use multiple energies within the same plan until a software fix has been applied to the device. A response form was asked to be returned. Affected customers are advised to contact local Elekta service teams for questions.

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