Unloader Custom Product Usage: Unloader Custom is an external knee braces to provide support for knee instability due to ligament injuries and osteoarthritis.
This recall has been terminated (originally issued February 24, 2016).
- Recall Initiated
- February 24, 2016
- Terminated
- August 15, 2016
- Recall Number
- Z-1296-2016
- Quantity
- 456
- Official Source
- View on FDA website ↗
Reason for Recall
Ossur Americas is recalling , Knee Shield / Patella Cup, Knee Undersleeve Gray, NecLoc Extrication Collar, Rebound Cartilage, Rebound Cartilage Custom, Rebound Air Walker, Rebound Diabetic Walker, Back Support Suspenders Clip on Black, Back Support Suspenders Sew On Black, Extreme Custom, Unloader Custom XT, Unloader Custom Lite, Unloader Custom, and Papoose Infant Spine Immobilizers because the p
Distribution
U.S. distribution to the following; AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, RI, TN, TX, UT, VA, VT, WA, WI, WV
Lot / Code Info
Item No: B-122500020 B-122600020
Root Cause
Labeling False and Misleading
Action Taken
The firm sent out customer notification letters on 02/26/16. The notification letter instructed customers to include the latex caution notice in any existing inventory of affected products. The latex caution notice can be retrieved at the conclusion of the response survey or by going directly to safetyalerts.ossur.com. Should customers require ssur to provide pre-printed notices for existing inventory, contact ssur customer service. For the ssur Miami J Cervical Collars with lot numbers before MX150727 customers are instructed to remove and discard the assist strap, which contains natural rubber latex, located in the patient pack. Recipients of the notice with should take the following actions: 1. Pass the notice to those who need to be aware within the organization or to any organization where the affected devices have been transferred. 2. Maintain awareness on this notification for an appropriate period. 3. If have further distributed the products, identify customers and notify them at once of the product alert. It is recommended to include a copy of the alert notification letter. 4. If any of your customers are currently wearing a product, check for any skin irritations or other reactions consistent with natural rubber latex allergies. 5. To verify have received the notification, visit safetyalerts.ossur.com to complete the Response Survey. If any questions, contact ssur Customer Service at (800) 233-6263. The notification letter for the Papoose Infant Spine Immobilizer contained the following additional actions/instructions: Examine inventory, quarantine products subject to the recall and contact customer service for a return authorization to return the product to ssur. If any of customers are currently wearing a product, it is recommended replacing the unit with one shipped after the transition lot number MX150727. Check for any skin irritations or other reactions consistent with natural rubber latex allergies.