RecallDepth

Sunrise Medical Zippie TS wheelchair To empower physically challenged person by providing a means or mobility.

Company
Sunrise Medical (Us) Llc
Recall Initiated
January 13, 2012
Posted
February 24, 2012
Terminated
February 27, 2012
Recall Number
Z-1103-2012
Quantity
1 chair
Firm Location
Fresno, CA

Reason for Recall

One Zippie TS Wheelchair was made per customer order was shipped with transit brackets for use a seat in a motor vehicle, however the chair was not configured with a back tested seat for motor vehicle use.

Distribution

Nationwide distribution: OK only.

Lot / Code Info

Model number: E1Z1A; Serial number: Z1SE-006474.

Root Cause

Employee error

Action Taken

Sunrise Medical contacted customer by telephone on January 17, 2012 to arrange for removal of transit brackets. The Sunrise Sales rep then visited the customers on January 18, 2012 and removed the bracket from the chair making it appropriate for intended use. If you need any additional information or have any questions, call 559-348-2572 or email: laurie.roberts@sunmed.com.

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