RecallDepth

Artis zee and Artis zeego systems. x-ray, angiographic system

This recall has been terminated (originally issued September 22, 2014).

Company
Siemens Medical Solutions Usa, Inc
Recall Initiated
June 5, 2014
Posted
September 22, 2014
Terminated
April 21, 2015
Recall Number
Z-2569-2014
Quantity
206
Firm Location
Malvern, PA
Official Source
View on FDA website ↗

Reason for Recall

There is a potential problem with Artis zee and Artis zeego systems running software version VC21B and being used in conjunction with the Large Display, in that under certain circumstances, the release of radiation can become blocked unnecessarily.

Distribution

Nationwide Distribution

Lot / Code Info

running software version VC21B   10094135, 10094137, 10094141, 10280959 with multiple serial numbers .

Root Cause

Software design

Action Taken

Siemens sent an "Important Customer Safety Notice" dated August 21, 2014, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Please forward this Safety information to other organizations that could be affected by this measure. If the device has been sold and therefore no longer in your possession, please forward this safety notice to the new owner. We would also request that you inform us of the identity of the device's new owner where possible. Please observe this Customer Safety Notice and comply with the corresponding measures until the update has been fully completed. For further questions please call (610) 219-6300.

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