RecallDepth

Digisonics, DigiView and ERS software release 3.6.4.4 through 3.6.5.2+, 2008 Digisonics, Inc., 3701 Kirby Drive, Houston TX 77098, 800-940-3240. DigiView is a digital image management and reporting system with an associated clinical database. It provides capture, review, and storage of images together with report creation and data basing.

This recall has been terminated (originally issued May 10, 2011).

Company
Digisonics, Inc
Recall Initiated
January 20, 2009
Posted
May 10, 2011
Terminated
May 31, 2011
Recall Number
Z-2180-2011
Quantity
70 units
Firm Location
Houston, TX
Official Source
View on FDA website ↗

Reason for Recall

Data from one patient's study had the potential for being put into another patient's report.

Distribution

Worldwide Distribution -- USA including States of : OH, NC, LA, TX, CA, MO, NY, MD, MA, DC, IA, AZ, PA, MI, NC, FL, IN, SC, ID, MN, AR, OK, IL, CT, and countries of Canada, Lebanon, and New Zealand.

Lot / Code Info

DigiView Rel. 3.6.4.4, 3.6.4.6, and 3.6.5.2.

Root Cause

Device Design

Action Taken

Digisonics notified end users via e-mail January 20, 2009 and January 21, 2009, that Data from one patient's study was being put into another patient's report. The problem occurred when a System bug was found in DigiView Release 3.6.4.4, and higher versions in which under certain circumstances (specific workflow) a failure to switch to a patient's images occurs. Two software patch versions will be made available to sites on or after February 5, 2009, to correct the reported problem. If you have any further questions, please contact Digisonics Customer Support at (800 ) 940-3240.

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