RecallDepth

Clinician Programmer Application (CPA) model A610 Clinician Software Application

Company
Medtronic Neuromodulation
Recall Initiated
September 23, 2021
Recall Number
Z-0201-2022
Quantity
3302
Firm Location
Minneapolis, MN

Reason for Recall

A software anomaly may occur with the clinician programmer application.

Distribution

Worldwide distribution - US Nationwide distribution and the countries of Australia, New Zealand, Canada, Europe, India, Japan, Korea, Middle East, Latin America, Africa, SE Asia and China.

Lot / Code Info

Clinician Programmer Application (CPA) model A610 version 3.0.1048, 3.0.1057, 3.0.1062, and 3.0.1081

Root Cause

Software design

Action Taken

A customer letter was distributed to impacted customers beginning September 16, 2021. Customers are asked to contact their Medtronic representative or Medtronic Technical Services at 1-800-707-0933 to troubleshoot should they experience the software anomaly issue.

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