Clinician Programmer Application (CPA) model A610 Clinician Software Application
This recall is currently active, issued September 23, 2021. It was issued by Medtronic Neuromodulation.
- Company
- Medtronic Neuromodulation
- Recall Initiated
- September 23, 2021
- Recall Number
- Z-0201-2022
- Quantity
- 3302
- Firm Location
- Minneapolis, MN
- Official Source
- View on FDA website ↗
Reason for Recall
A software anomaly may occur with the clinician programmer application.
Distribution
Worldwide distribution - US Nationwide distribution and the countries of Australia, New Zealand, Canada, Europe, India, Japan, Korea, Middle East, Latin America, Africa, SE Asia and China.
Lot / Code Info
Clinician Programmer Application (CPA) model A610 version 3.0.1048, 3.0.1057, 3.0.1062, and 3.0.1081
Root Cause
Software design
Action Taken
A customer letter was distributed to impacted customers beginning September 16, 2021. Customers are asked to contact their Medtronic representative or Medtronic Technical Services at 1-800-707-0933 to troubleshoot should they experience the software anomaly issue.