RecallDepth

Ingenuity Core128/Elite China 728324

This recall has been terminated (originally issued March 28, 2018).

Company
Philips Medical Systems (Cleveland) Inc
Recall Initiated
March 28, 2018
Terminated
April 21, 2020
Recall Number
Z-2277-2018
Firm Location
Cleveland, OH
Official Source
View on FDA website ↗

Reason for Recall

A problem has been detected in the X-Ray Tube. The affected tubes have a production defect that allows oil leakage from the tube housing, if it were to re-occur, could pose a risk for patients or users.

Distribution

The systems were distributed to the following US states: HI, KS, and MO. The systems were distributed to the following foreign countries: Algeria, Austria, Brazil, China, Indonesia, Japan, Kenya, Korea, Mexico, Poland, Turkey, and Uganda.

Lot / Code Info

UDI: (01)00884838059863(21)336856, Serial Number: 336856;  UDI: (01)00884838059863(21)336851, Serial Number: 336851;  UDI: (01)00884838059863(21)336849, Serial Number: 336849;  UDI: (01)00884838059863(21)336852, Serial Number: 336852; UDI: (01)00884838059863(21)336853, Serial Number: 336853;  UDI: (01)00884838059863(21)336855, Serial Number: 336855;  UDI: (01)00884838059863(21)336854, Serial Number: 336854;  UDI: (01)00884838059863(21)336850, Serial Number: 336850

Root Cause

Other

Action Taken

Urgent Field Safety Notice letters were sent to customers on 3/28/18. The letters did not request any actions to be conducted by the customers. For Brilliance Big Bore/ Ingenuity CT / Ingenuity Core / Ingenuity Corel 28 Customers: A Philips Field Service Engineer will contact you to schedule the FCO updates at your site. Field Change Order (FCO 72800691 and 72800692) will be released to correct the issue. For Ingenuity TF PET/CT Customers: Field Change Order (FCO 88200520 and 88200511) will be released to correct this issue. A Philips Field Service Engineer will contact you to schedule the FCO updates at your site.

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