Philips Allura XPER FD 20/10 Angiographic X-ray system. This system with Velara Generator can be identified as type number 9890 000 6501 * (number located on the generator cabinet). Intended use for Angiographic X-ray system with and without a solid state X-ray imaging device for cardiovascular and vascular diagnostic and interventional procedures.
This recall has been terminated (originally issued September 22, 2010).
- Recall Initiated
- October 23, 2008
- Posted
- September 22, 2010
- Terminated
- August 10, 2011
- Recall Number
- Z-2475-2010
- Quantity
- 60 units in US
- Firm Location
- Bothell, WA
- Official Source
- View on FDA website ↗
Reason for Recall
A high voltage reliability issue resulting in the loss of the x-ray generation and this can cause an intermittent stop of fluoro acquisition and exposure during an examination without warning and hence no image on the display.
Distribution
Worldwide distribution.
Lot / Code Info
Devices are identified with Site Numbers: 538095, 538099, 540721, 542382, 539213, 544844, 542963, 544306, 544543, 545518, 543953, 545262, 545583, 544635, 546119, 546906, 547431, 546149, 547914, 547642, 548383, 548005, 540461, 544656, 547215, 547715, 545882, 550812, 550758, 550198, 549202, 550691, 553766, 548618, 552639, 543690, 548036, 548020, 544668, 550935, 548082, 549370, 553685, 552355, 41455933, 553699, 552599, 558604, 41444689, 549242, 41443586, 41443727, 41443765, 41443909, 41444645, 41444752, 41444816, 41455925, 41455953, and 42046093.
Root Cause
Other
Action Taken
The firm, Philips, sent "URGENT-Device Correction" letters dated November 10, 2008, to their customers and informed them about the reliability issue in the Allura XPER and Integris X-ray systems with the High Voltage Velera (HV) Generator. This reliability issue can lead to a system error causing intermittent loss of fluro and/or exposure acquisition, potentially resulting in the loss of the X-ray image on the display. The customers are advised if they experience High Voltage Generator reliability issue and the HV Generator stops working generating an O3EA error, a cold restart is required and reboot the system when the X-Ray image disappears. The firm will implement multiple mandatory Field Change Orders (FCOs) to solve the Generator reliability by updating the software for each X-ray system. The customers could contact Philips Care Center at 800-722-9377, #5, #4, #1 for any questions regarding this recall or 425-487-7469.