8MM,LARGE HEM-O-LOK CLIP APPLIER,IS4000 REF 470230
- Company
- Intuitive Surgical, Inc.
- Recall Initiated
- December 19, 2024
- Posted
- January 10, 2025
- Recall Number
- Z-0861-2025
- Quantity
- 29,559
- Firm Location
- Sunnyvale, CA
Reason for Recall
Due to increased complaints regarding frayed or broken grip cables on reusable instruments with jaws.
Distribution
U.S. - Nation-wide. Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming and Puerto Rico. O.U.S: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Columbia, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kuwait, Lebanon, Luxembourg, Malaysia, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russian Federation, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Venezuela, and Vietnam
Lot / Code Info
Model Number: 470230 Part Number: 470230-12 UDI-DI code: 00886874112380 Batch Numbers: K10230103 K10230122 K10230123 K10230212 K10230226 K10230302 K10230310 K10230315 K10230323 K10230405 K10230420 K10230427 K10230504 K10230511 K10230518 K10230525 K10230602 K10230608 K10230615 K10230622 K10230706 K10230713 K10230727 K10230803 K10230810 K10230817 K10230921 K10231005 K10231012 K10231019 K10231027 K10231109 K10231123 K10231130 K10231207 K10231214 K10231218 K10240119 K10240125 K10240208 K10240215 K10240222 K10240229 K10240307 K10240327 K10240404 K10240411 K10240418 K10240516 K10240523 K10240606 K10240620 K10240627 K10240702 K10240711 K10240718 K10240808 K10240822 K11230103 K11230108 K11230212 K11230302 K11230315 K11230511 K11230518 K11230615 K11230622 K11230727 K11230817 K11230921 K11231005 K11231123 K11231214 K11240119 K11240125 K11240229 K11240404 K11240523 K11240620 K12230103 K12230108 K12230315 K12231116 K12240125 K12240404 K13230108 Model Number: 470230 Part Number: 470230-14 UDI-DI code: 00886874112380 Batch Numbers: K10230914
Root Cause
Process change control
Action Taken
On 12/19/2024, the firm send via email an "Urgent: Medical Device Correction" Letter informing customer that Intuitive Surgical has become aware of an increase in complaints regarding frayed or broken cables on some da Vinci X and Xi reusable instruments. Customer are instructed to: 1. Customers can continue using the products in accordance with the user manual. 2. As a reminder, when using da Vinci X and Xi reusable instruments, follow the Inspection Before Use and Warnings listed in the manual provided with your system to inspect for any broken cables. Refer to Figures C and D for examples. In addition, please refer to Appendix B for additional images for detection of grip cable failures. 3. If you observe any failed (frayed or broken) grip cables prior to use, during procedure, or during reprocessing, please stop use of instrument, remove from use and inform Intuitive via the standard complaint process. 4. Inform Intuitive of any Adverse Events*/Serious Incidents** or quality problems concerning the use of the subject device via the standard complaint process. For Question and assistance - " North and South America: (800) 876-1310, Option 3 (4 am to 5 pm PST) or mail: customerservice@intusurg.com. " Europe, Middle East, Asia and Africa: +800 0821 2020 or +41 21 821 2020 (8 am to 6 pm CET) or eucs@intusurg.com " South Korea: 02-3271-3200 (9 am to 6 pm KSTJ) or support.korea@intusurg.com " Japan: 0120-56-5635 or 03-5575-1362 (9 am to 6 pm JST) or csjapan@intusurg.com " India: +1-800-103-6952 (9 am to 6 pm IT) " Taiwan: +0800-86-8181 (9 am to 6 pm CT)