RecallDepth

SONIALVISION G4 is a multi-purpose X-ray R/F system. The equipment is suitable for radiographic and fluoroscopic examinations, including general radiography and pediatric examinations, excluding mammography.

This recall is currently active, issued November 7, 2024. It was issued by Shimadzu Corporation Medical Systems Division Nishinokyo Kuwabara Cho Nakagyo-Ku.

Company
Shimadzu Corporation Medical Systems Division Nishinokyo Kuwabara Cho Nakagyo-Ku
Recall Initiated
September 6, 2024
Posted
November 7, 2024
Recall Number
Z-0316-2025
Quantity
3
Official Source
View on FDA website ↗

Reason for Recall

X-ray R/F system software with certain versions of the control board may occasionally fail to display images when switching from Fluoroscopy mode to Radiography mode, which may lead to the possibility of delay or cancellation of the examination.

Distribution

US Nationwide distribution in the states of CA, CT, MA, WV, OH, NY, IA, NE, MN, IL, FL, NC, HI, LA, MD, MT, WA, AR, TX, TN, CO.

Lot / Code Info

UDI-DI: 04540217064809, 04540217064816. Serial Numbers: 41C3518D7001, 41C3518E4001, 41C3536D9001

Root Cause

Software change control

Action Taken

On 9/13/24, recall notices were emailed to consignees asking them to do the following: 1) If the problem occurs it is possible to solve this problem by turning off the power of the system and then pushing the reset switch on the Digital radiography unit s control cabinet. 2) Your firm authorized service representative will be contacting to schedule the implementation of the corrective action but if you are not contacted, contact the firm's National Support. 3) Complete and return the response form via email to response to drodriguez@shimadzu-usa.com If you have questions contact the firm's National Technical Support at 844-487-2767, available 8:00AM-5:00PM, Monday - Friday.

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