RecallDepth

Cobas infinity central lab / cobas infinity core license-a Calculator/Data Processing Module, For Clinical Use Material Number: 07154003001

This recall has been terminated (originally issued October 8, 2019).

Company
Roche Diagnostics Operations, Inc.
Recall Initiated
October 8, 2019
Terminated
October 15, 2020
Recall Number
Z-0922-2020
Quantity
20
Firm Location
Indianapolis, IN
Official Source
View on FDA website ↗

Reason for Recall

Cobasinfinity laboratory solution Version 2.4.1 through Version 2.5.4 Using a CommServer Driver - Incorrect Alarm Mapping

Distribution

US Nationwide in the states of AL, CA, GA, IA, IL, KY, MI, MO, MT, NJ, NY, OR, TN

Lot / Code Info

Cobas infinity software version 2.4.1 through 2.5.4

Root Cause

Software design

Action Taken

Roche issued Urgent Medical Device Correction TP-00791 mailed via UPS Ground (receipt required) on 10/8/2019. The letter identifies the problem, health risk and action to take: Complete the attached fax form (TP-00792) and fax or email it according to the instructions on the form. " File this Urgent Medical Device Correction (UMDC) for future reference Roche will resolve this issue in a future software update. In the next couple of weeks, a Roche Representative will be contacting you to adjust alarm code mapping as needed per your specific configuration. Contact the Roche Support Network Customer Support Center 24 hours a day, seven days a week at 1-800-526-2272 if you have questions. The UMDC will also post to the diagnostics.roche.com website

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