Arctic Sun Temperature Management System, Model 5000. The Arctic Sun 5000 model is a non-invasive, thermal regulating system, indicated for monitoring and controlling patient temperature within a range of 32C to 38.5C (89.6F to 101.3F) in adult and pediatric patients of all ages.
- Company
- Bard Medical Division
- Recall Initiated
- June 13, 2018
- Terminated
- February 16, 2021
- Recall Number
- Z-2536-2018
- Quantity
- 5608 Units Total
- Firm Location
- Covington, GA
Reason for Recall
An improper wiring connection on the chiller assembly may result in overheating of the connection and potential failure of certain components in the system.
Distribution
Domestic Distribution: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL,GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. Worldwide Distribution: Canada, Austria, Bahrain, Belgium, Brazil, Brussels China, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Guam, Hungary, Iran, Italy, Jordan, Korea, Luxemburg, Malaysia, Netherlands, Norway, Oman, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, Vietnam.
Lot / Code Info
Model #5000 Product codes: 5000-00-00, 5000-00-00L, 5000-00-00E, 5000-01-01, 5000-01-01L, 5000-01-02, 5000-01-03, 5000-01-04, 5000-01-05, 5000-00-06, 5000-01-07, 5000-01-08. All serial numbers are affected.
Root Cause
Process control
Action Taken
The firm,Bard Medical, sent a "MEDICAL DEVICE CORRECTION" letter dated 6/13/2018 to its customers. Bard Medical advised their customers to examine inventory and identify any ARCTIC SUN 5000 Temperature Management Systems that match the attached Serial Number List they sent with the letter. The firm also asked their customers to complete the online acknowledgement form(link was provided in the letter) if a customer had an ARCTIC SUN 5000 Temperature Management Systems that matches the serial number list. If a customer had further distributed or transferred an ARCTIC SUN 5000 Temperature Management System, Bard Medical advised the customer to please identify the respective organizations and notify them at once of this communication, including a copy of this communication letter and accompanying attachments and to have the organization promptly complete the online acknowledgement form in the link provided. Upon completion of the online acknowledgement form, the customer will be contacted by a customer service representative to schedule the unit(s) for repair. The link to the Online Acknowledgement Form: www.novasyte.com/as5000 Bard Medical stated they partnered with Novasyte to assist in this action. Novasyte contact information is as follows: Phone: (760) 507-1908 Email: AS5000@novasyte.com