McKesson Radiology 12.2 - Picture Archive Communication System (PACS)
This recall has been terminated (originally issued December 2, 2016).
- Company
- Mckesson Medical Imaging
- Recall Initiated
- December 2, 2016
- Terminated
- November 24, 2017
- Recall Number
- Z-1396-2017
- Quantity
- 17
- Firm Location
- Richmond Canada
- Official Source
- View on FDA website ↗
Reason for Recall
Issue for customers that use an EMR login or legacy web URL login or legacy web URL login for McKesson Radiology PACS that may result in missing images in a newly imported study, and/or study imports that remain in an "in-progress" status.
Distribution
AK, CA, FL, HI, KY, MD, MI, MS, NH, OH, PA, TN, TX, VT
Lot / Code Info
Model 12.2
Root Cause
Software design
Action Taken
McKesson sent an Urgent Field Safety Notice on December 2, 2016 to customers with potentially affected software versions. The notice indicated that they were to contact McKesson to install a software update to correct the issue, and that they read and understood the Field Safety Notice.