RecallDepth

Medtronic CareLink iPro Therapy Management Software, MMT-7340 The CareLink iPro Therapy Management Software (model, MMT-7340) is intended to be used by a healthcare professional (HCP) with the iPro2 CGM System and provides upload support for the iPro2 Recorder. The CareLink iPro software is used to upload glucose sensor data stored on a recording device, capture BG meter readings through manual entry or wired-upload, retrospectively calibrate sensor data, and provide retrospective reports of continuous glucose information. The reports generated by the CareLink iPro software are intended for use by healthcare professionals to assist with diabetes clinical assessment, patient education, and therapy optimization.

This recall has been terminated (originally issued October 10, 2017).

Company
Medtronic Inc.
Recall Initiated
October 10, 2017
Terminated
March 26, 2021
Recall Number
Z-0670-2018
Quantity
488 uploads
Firm Location
Northridge, CA
Official Source
View on FDA website ↗

Reason for Recall

Due to a time conversion error, data uploaded from the iPro(TM)2 recorder to the CareLink iPro software using the new CareLink iPro Uploader feature may result in incorrect reports. This pertains only to reports generated between September 23, 2017 and September 27, 2017 that used the new CareLink iPro Uploader feature.

Distribution

Worldwide Distribution - US Distribution

Lot / Code Info

Version 1.12

Root Cause

Software Manufacturing/Software Deployment

Action Taken

A communication is being sent to all healthcare professionals who had uploaded reports using the universal uploader feature between September 23, 2017 to September 27, 2017. The method is by mail and by email, with a response requested from the healthcare professional to confirm they have received and read the notice. For further questions please call (877) 874-7717

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