MOSAIQ Medical Charged-Particle Radiation Therapy System
- Company
- Elekta, Inc.
- Recall Initiated
- June 30, 2017
- Terminated
- October 26, 2020
- Recall Number
- Z-3110-2017
- Quantity
- 2,461
- Firm Location
- Atlanta, GA
Reason for Recall
The table shift in the vertical direction was inverted during the use of CMA (Couch Move Assistant). Therapy may be directed to an incorrect area.
Distribution
Worldwide distribution. US nationwide to AK, AL, AR, AZ, CA, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY, District of Columbia, Hawaii and Puerto Rico. ALBANIA, ALGERIA, ANTIGUA AND BARBUDA, ARGENTINA, AUSTRALIA, AUSTRIA, BAHRAIN, BANGLADESH, BELARUS, BELGIUM, BENIN, BOTSWANA, BRAZIL, BULGARIA, CANADA, CHILE, CHINA, COLOMBIA, CROATIA, CUBA, CYPRUS, CZECH REPUBLIC, DENMARK, ECUADOR, EGYPT, FINLAND, FRANCE, GABON, GEORGIA, GERMANY, GHANA, GREECE, HONDURRAS, HONG KONG, HUNGARY, INDIA, INDONESIA, IRAN, IRAQ, IRELAND, ISRAEL, ITALY, JAPAN, JORDAN, KAZAKHSTAN, KENYA, LAOS, LIBYA, LITHUANIA, MALAYSIA, MALTA, MEXICO, MOROCCO, MYANMAR, NAMIBIA, NETHERLANDS, NEW ZEALAND, NIGERIA, NORWAY, PAKISTAN, PANAMA, PERU, PHILIPPINES, POLAND, PORTUGAL, ROMANIA, RUSSIA, SAUDI ARABIA, SERBIA, SINGAPORE, SLOVAKIA, SLOVENIA, SOUTH AFRICA, SOUTH KOREA, SPAIN, SRI LANKA, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, TUNISIA, TURKEY, UNITED KINGDOM, UKRAINE, VENEZUELA, VIETNAM and ZIMBABWE
Lot / Code Info
All software builds.
Root Cause
Software in the Use Environment
Action Taken
Consignees were to receive a recall notice by mail dated 06/30/2017. The notice identifies the reason for recall and goes on to instruct consignees to run verification tests on units to ensure they are operating properly. Only applicable tests should be performed on the unit. If the unit passes verification tests, then the attached acknowledgment form is to be signed and returned to Elekta. If the unit fails verification, consignees are instructed to contact their local Elekta Care Support Center for assistance. If a unit is no longer in use, consignees are asked to sign and return the acknowledgement form, noting that the unit is no longer in use. The firm asks that the recall notice be placed in an accessible area to users until the field action is closed. Appropriate personnel should also be provided the content of the recall notification.