Seca 402/403 Baby Scale Cart, Ref # 4020000009/ REF # 4030000009
- Recall Initiated
- June 19, 2019
- Recall Number
- Z-1429-2020
- Quantity
- 254 scale carts
Reason for Recall
It has been determined that the wheels on the baby scale cart can unexpectedly loosen and in the worst case, detach from the cart completely. If this occurs the cart can become unstable and tip over, potentially leading to the scale falling from the cart. If a baby is left unattended in a cart, the baby could fall off the scale and be subjected to several serious injuries.
Distribution
US: CA, MI, WA, WV, VA, NM, LA, TN, IL, PA, OH, FL, WA, OR, NY, CO, IA, MN, TX, MA, NC, LA, KY, NM AL,DC, NJ, AK, AZ, NV, SC, HI, MD, WI, RI, DE, MO OUS: Canada
Lot / Code Info
serial numbers: 6002142000002 - 6002142001101
Root Cause
Process design
Action Taken
On June 19, 2019 a "Urgent: Correction/recall of seca 402/403 - Cart for seca baby scale" was mailed to customers. The letter provided details on the recall product and asked customers to do the following: End Users: Immediate Measures to Take: " With the appropriate Allen wrench, re-tighten all the screw connections as firmly as possible (see attachment 1). " Apply the brakes on both wheels. " Mark the baby scale cart with the warning label (see attachment 2) " Do not make mobile use of the cart, use it only at one fixed location. " Please confirm receipt of this notice by completing attachment 3, scanning the attachment, and returning it to seca by e-mail to babyscalecart.us@seca.com within one week of receipt of this information " Wait for further information about Upgrade Kit to replace the affected wheels (see section Upgrade Kits). DISTRIBUTORS: Immediate Measures to Take " Please stop the delivery of the baby scale carts right away. " If you have any carts in stock, quarantine the carts by placing them in one specific location. " Wait for further information about Upgrade Kit to replace the affected wheels. (see section Upgrade Kits). " Please IMMEDIATELY forward a of the Urgent Correction/Recall of seca 402/403 for end users to your end users (attached to this letter). seca will be reaching out to all distributors and end users directly, out of overabundance of caution. Therefore, please identify the customers who have purchased seca 402/403 and send us the customer list within one week of receipt of this information. The list shall include name and address of the customers, number of the purchased carts and their serial numbers, names of contact persons, and their email addresses. " Please confirm receipt of this Correction/Recall notice by scanning and returning to us the response form in attachment 2 by e-mail to babyscalecart.us@seca.com within one week of receipt of this information. Upgrade Kits: Seca is already working