Synthes Implant Holder for Synfix (TM)-LR the Synthes Implant Holder for Synfix (TM)-LR is a non-powered hand-held device intended for medical purposes to manipulate tissue, or for use with other devices in orthopedic surgery
- Company
- Synthes Usa (Hq), Inc.
- Recall Initiated
- October 8, 2013
- Posted
- November 27, 2013
- Terminated
- August 26, 2016
- Recall Number
- Z-0405-2014
- Quantity
- 548
- Firm Location
- West Chester, PA
Reason for Recall
Complaints were received which described the SynFix LR implant holder breaking at the interface between the implant and the holder.
Distribution
Worldwide Distribution - USA (nationwide) and Internationally to Canada .
Lot / Code Info
all lots of part no. 03.802.039
Root Cause
Unknown/Undetermined by firm
Action Taken
Synthes sent an Urgent Notice: Medical Device Notification letter dated October 8, 2013, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to returny any of the affect devices, call Synthes at 1-800-479-6329 to obtain a Return Authorization Number, complete the Verification Section indicating the affected product has been located, also indicate the number of devices found and note the Return Authorization Number. Return the Verification Form to: Credit/Returns Synthes 1101 Synthes Avenue Monument, CO 80132 Customers were also instructed to return the Verification Section even if they don't have the affected product. Customers with questions were instructed to call 610-719-5450 or contact their Synthes Sales Consultant. For questions regarding this recall call 610-719-5000.