RecallDepth

Bio Rad brand VARIANT II TURBO Hemoglobin A1c Program Reorder Pack, Model Number/Catalog No.: 270-2417, which contains the update kit CD-ROM, Model/Catalog No.: 270-2423, Distributed and Manufactured by: Bio-Rad Laboratories, Inc., Hercules, CA. Intended for the percent determination of hemoglobin A1c in human whole blood using ion-exchange high-performance liquid chromatography (HPLC).

Company
Bio-Rad Laboratories Inc
Recall Initiated
March 24, 2010
Posted
February 17, 2011
Terminated
March 4, 2011
Recall Number
Z-1342-2011
Quantity
48 units
Firm Location
Hercules, CA

Reason for Recall

The firm received customer complaints associated with the Update Kit CD-ROM not being able to generate a valid calibration after being uploaded, resulting in patient results not being generated.

Distribution

Worldwide Distribution -- USA and Italy.

Lot / Code Info

Lot Numbers: 70200185.   Lot Nos.: 70200185, AA00190

Root Cause

Other

Action Taken

Medical Device Correction letter dated March 24, 2010 was sent to customers. The letter identified the affected product and explained the reason for recall. Customers were asked to destroy Lot No. AA00190 and replace it with the Lot No. AA00838 CD-ROM that is enclosed with the letter. Customers are to complete and fax back the Medical Device Correction Response Form at the number provided.

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