RecallDepth

Ingenia Elition X, Magnetic Resonance System.

This recall is currently active, issued April 17, 2024. It was issued by Philips North America Llc.

Company
Philips North America Llc
Recall Initiated
March 12, 2024
Posted
April 17, 2024
Recall Number
Z-1571-2024
Quantity
448 units
Firm Location
Cambridge, MA
Official Source
View on FDA website ↗

Reason for Recall

Patient support table floor plate may be incorrectly installed.

Distribution

Worldwide distribution - US Nationwide and the countries of Albania, Algeria, Andorra, Argentina, Armenia, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Bolivia, Bosnia-Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, C¿te D'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominican Rep, Ecuador, Egypt, Estonia, Ethiopia, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Ghana, Greece, Guadeloupe, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Lao, Latvia, Lebanon, Lesotho, Libya, Lithuania, Luxembourg, Macedonia, Malaysia, Maldives, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Nicaragua, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russian Fed., Russian Federation, Rwanda, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Syria, Taiwan, Tanzania, Thailand, Tunisia, Turkey, T'rkiye, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe.

Lot / Code Info

Model No. 782136, 781358, 78217, 782119; UDI-DI 884838108622, 884838098336, 884838104129, 884838108608; Serial No. 45051, 45423, 45238, 45264, 45194, 45357, 45113, 45322, 45353, 45269, 45252, 45235, 45178, 45164, 45316, 45010, 45356, 45060, 45055, 45002, 45570, 45429, 45364, 45343, 45236, 45075, 45398, 45146, 45099, 45027, 45011, 45100, 45068, 45247, 45112, 45395, 66001, 45261, 45315, 45024, 45032, 45133, 45277, 45152, 45243, 45355, 45161, 45150, 45245, 45132, 45000, 45237, 45008, 45028, 45030, 45025, 45031, 45033, 45036, 45034, 45037, 45039, 45040, 45041, 45042, 45044, 45043, 45045, 45046, 45047, 45048, 45049, 45050, 45052, 45109, 45056, 45061, 45062, 45070, 45064, 45065, 45067, 45066, 45029, 45072, 45080, 45076, 45058, 45077, 45088, 45081, 45111, 45084, 45082, 45085, 45090, 45096, 45091, 45093, 45095, 45094, 45097, 45009, 45098, 45102, 45079, 45105, 45107, 45114, 45115, 45116, 45118, 45119, 45128, 45106, 45120, 45134, 45122, 45123, 45127, 45129, 45136, 45137, 45140, 45121, 45138, 45139, 45141, 45142, 45144, 45145, 45148, 45149, 45131, 45155, 45151, 45157, 45156, 45154, 45160, 45153, 45158, 45159, 45162, 45163, 45165, 45168, 45170, 45171, 45174, 45176, 45177, 45263, 45180, 45181, 45187, 45169, 45183, 45184, 45185, 45186, 45193, 45188, 45190, 45189, 45195, 45191, 45197, 45203, 45204, 45205, 45207, 45262, 45218, 45210, 45035, 45231, 45294, 45211, 45212, 45321, 45217, 45216, 45219, 45026, 45108, 45220, 45222, 45224, 45227, 45229, 45228, 45078, 45242, 45253, 45244, 45248, 45246, 45260, 45249, 45250, 45192, 45259, 45265, 45280, 45267, 45268, 45374, 45274, 45276, 45272, 45340, 45241, 45282, 45278, 45279, 45281, 45289, 45284, 45317, 45290, 45319, 45293, 45295, 45298, 45300, 45311, 45312, 45313, 45314, 45302, 45320, 45323, 45350, 45328, 45330, 45333, 45053, 45332, 45339, 45054, 45342, 45348, 45349, 45344, 45345, 45352, 45354, 45500, 45359, 45360, 45362, 45257, 45363, 45503, 45368, 45367, 45369, 45371, 45372, 45370, 45376, 45504, 45379, 45507, 45382, 45381, 45508, 45377, 45506, 45378, 45501, 45392, 45509, 45510, 45518, 45517, 45511, 45514, 45540, 45516, 45124, 45390, 45089, 45391, 45147, 45519, 45520, 45521, 45572, 45523, 45524, 45525, 45583, 45393, 45528, 45531, 45530, 45532, 45394, 45406, 45407, 45533, 45534, 45536, 45542, 45397, 45396, 45554, 45538, 45409, 45543, 45412, 45410, 45544, 45411, 45546, 45545, 45547, 45417, 45416, 45550, 45419, 45421, 45432, 45426, 45552, 45556, 45555, 45428, 45559, 45560, 45408, 45561, 45434, 45435, 45562, 45437, 45564, 45439, 45565, 45566, 45568, 45441, 45442, 45563, 45573, 45574, 45337, 45444, 45578, 45577, 45446, 45580, 45338, 45448, 45447, 45296, 45589, 45451, 45594, 45595, 45596, 62011, 62012, 45335, 45600, 45567, 45599, 62018, 62017, 45459, 62021, 45463, 45414, 62023, 62024, 45461, 62031, 62033, 45467, 62035, 45469, 62038, 62039, 62040, 62041, 62042, 62044, 45470, 62046, 62051, 62052, 62056, 45473, 62063, 62061, 45474, 62066, 62019, 62070, 62071, 45471, 45450, 62073, 45456, 62016, 62087, 62081, 62083, 62080, 62082, 45476, 62091, 45480, 62097, 62088, 62124, 62113, 62103, 62104, 62164, 62108, 62111, 45086, 62120, 62126, 62137, 62129, 45087, 62134, 62148, 62147, 62154, 62162, 62173, 62176, 66002, 28509, 28507, 28502, 62188, 62114, 62118, 62186, 62047, 62092, 62050.

Root Cause

Process design

Action Taken

Consignees were mailed an URGENT Medical Device Correction notice, dated 3/12/24. Consignees are instructed by the notice to identify affected systems, which can continue to be used with the provided instruction. If a patient's weight is at or near the maximum load of the device take care that they do not sit on the end of the tabletop opposite the bore entrance and that they do not hop down from their sitting position while the support is at its highest position. If the affected system has any unexpected movement or becomes unstable immediately stop use and contact your Philips representative for interim support. The recall notice is to be circulated to all users and the provided advisory displayed. Completed response forms are to be emailed to pd.cnr@philips.com.

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