RecallDepth

Merits E604 Pilot Navigator Stairlift - Product Usage: To transport patients up stairs.

Company
Merits Holdings Co. Dba Merits Health Products, Inc.
Recall Initiated
March 2, 2020
Terminated
September 18, 2023
Recall Number
Z-1632-2020
Quantity
82 units.
Firm Location
Fort Myers, FL

Reason for Recall

Pinion gear may disengage from track allowing lift to slip or jolt.

Distribution

US Nationwide distribution in the states of AZ, CA, CT, FL, GA, IN, MA, MD, ME, MO, NC, OH, PA, TX, and VA.

Lot / Code Info

Model: E60424YLMUB; SN: MU180600588; (01) 04714379292589 (11)190604 (21) MU190600025.

Root Cause

Device Design

Action Taken

Merits Health Products notified customers on 03/17/2020 via "Medical Device Field Correction E604 Pilot Navigator" letter. The letter identified the affected product and requested the customers to complete the form.

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