RecallDepth

Thermacare HeatWraps Menstrual a) UPC 0573302002 b) UPC 0573302044 Product Usage: Provides heat therapy for temporary relief of minor menstrual cramp pain and associated back aches.

Company
Pfizer Inc.
Recall Initiated
October 2, 2018
Terminated
August 28, 2023
Recall Number
Z-0555-2019
Quantity
293880 units
Firm Location
New York, NY

Reason for Recall

The firm received complaints of the wrap coming apart and leaking granular material

Distribution

US Nationwide Distribution and PR

Lot / Code Info

a) UPC 0573302002 Carton/Pouch Number T26691 b) UPC 0573302044  Carton/Pouch Number T26693

Root Cause

Device Design

Action Taken

Pfizer, Inc. initiated the recall by letter on 10/02/2018 to the direct accounts. The notice instructed the direct consignees to conduct a sub-recall by notifying any of their accounts to determine if they had any of the affected lot(s) in their inventory at any of their locations. If so, the recalling firm requested that they discontinue distributing the product lot and promptly return the affected product to Pfizer Inc. (c/o Stericycle Inc.). The firm expanded the scope of their recall to the consumer level and disseminated a notice on 11/27/2018 to its direct accounts. The firm issued a press release on 11/26/2018.

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