RecallDepth

Philips Ultrasound, Model Q-Station, with software version 3 or higher, Catalog number: 795088; Part Number: 989605382391 Q-Station is application software intended to manage, view, analyze, and report qualitative and quantitative image data from ultrasound exams. It is designed to host optional advanced analysis applications via QLAB integration and provide integrated tools that allow users to manually assess and score cardiac wall motion and export images and / or exams and reports. Q-Station can view DICOM images of non-ultrasound images such as CT, MR, NM, CR, MG, XA, PET, RT and X-Ray modalities for reference viewing. It support connectivity to ultrasound systems, PACS and other DICOM storage repositories.

This recall has been terminated (originally issued June 15, 2015).

Company
Philips Ultrasound, Inc.
Recall Initiated
May 15, 2015
Posted
June 15, 2015
Terminated
August 8, 2016
Recall Number
Z-1807-2015
Quantity
125 units (30 in US and 95 international)
Firm Location
Bothell, WA
Official Source
View on FDA website ↗

Reason for Recall

Philips Healthcare has discovered a problem in the Philips Ultrasound Q-Station version 3.0 or higher that could result in measurements from a study (Structured Report) to be appended to subsequent studies for other patients.

Distribution

Worldwide Distribution - US (nationwide) and Puerto Rico; internationally to Australia, Canada, Colombia, France, Germany, Great Britain, India, Italy, Mexico, Netherlands, Norway, Pakistan, Poland, Russia, Singapore, Spain, Switzerland, Thailand, and Zimbabwe.

Lot / Code Info

*****************US Serial numbers*****************************************  2176-IAF08E60-15D4, 2187-VAC5T6CD-157D, 2C98-25A23E3A-4B2E,  34F5-4084F543-80EA, 3A5D-4079F60B-80D4, 54B0-HADF24F2-15B1,  678B-NAE42F41-15BB, 6FF9-259B5EB7-4B20, 725B-GACE30D1-158F,  72EE-408914F8-80F2, 7A39-497627F7-92C9, 8536-IAD33B20-1599,  A584-QAE84EF6-15C3, A838-IAE2CF5A-15B8, B903-407CB5D9-80D9,  BDC7-TAE25A0D-15B7, D356-YAE1E4C0-15B6, D60A-GADC6524-15AB,  D8BE-KAD6E588-15A0, DB72-RAD165EC-1595, DE26-WACBE650-158A,  E0DA-XAC666B4-157F, E16D-40814ADB-80E2, E8E5-TAE16F73-15B5,  EE4D-IAD6703B-159F, F669-PAC5F167-157E, F90C-MAEBF95E-15CA,  H944-VACAFBB6-1589, MBF8-WAC57C1A-157E, U9D7-4085DFDD-80EC.   ********************Serial numbers in CANADA****************************************  1ED3-QACA8669-1588, 4489-SAD49B07-159C, B054-UAD25086-1597,  C897-TACC5B9D-158B, and F3B5-IACB7103-1589.    *********************Serial numbers in other countries***********************************  114F-QAE6M475-15BF, 11F3-40756109-80CB, 16B7-KADBT53D-15A9,  196B-UAD585A1-159E, 1F66-40856A90-80EB, 221A-407FEAF4-80E0,  23FD-4977FD2B-92CD, 242A-MAEBPEC4-15C9, 24CE-407A6B58-80D5,  2782-4074EBBC-80CA, 2965-496CFDF3-92B7, 29E4-25A7BDD6-4B39,  2C46-QADA8FF0-15A8, 2EFA-RAD51054-159D, 2F4C-259CBE9E-4B23,  3716-IAC49180-157C, 37A9-407F75A7-80DF, 3C6D-XAE519DB-15BD,  3CBF-25ACC825-4B43, 3D11-4074766F-80C9, 41D5-NADA1AA3-15A7,  47D0-4089FF92-80F4, 49F1-IAC99BCF-1586, 4C94-YAEFA3C6-15D2,  4CA5-UAC41C33-157B, 4F1B-49771291-92CB, 4FEC-407980BE-80D3,  524E-25AC52D8-4B42, 5764-MAD9A556-15A6, 5A18-QAD425BA-159B,  5CCC-HACEA61E-1590, 5F80-MAC92682-1585, 6013-4084IAA9-80E8,  61F6-497C1CE0-92D5, 62C7-407E8B0D-80DD, 657B-4079TB71-80D2,  6CF3-WAD93009-15A5, 750F-TAC8B135-1584, 75A2-4083955C-80E7,  7856-407E15C0-80DC, 7B0A-40789624-80D1, 7CED-4970A85B-92BE,  7D6C-25AB683E-4B40, 7FCE-HADE3A58-15AF, 8282-JAD8BABC-15A4,  87EA-PACDBB84-158E, 8A9E-RAC83BE8-1583, 8B31-4083200F-80E6,  8D14-497B3246-92D3, 8D41-NAEE43DF-15CF, 8DE5-407DA073-80DB,  8FF5-NAE8C443-15C4, 9099-407820D7-80D0, 9811-WAD8456F-15A3,  9D79-WACD4637-158D, A0C0-4082AAC2-80E5, A374-407D2B26-80DA,  A628-4077AB8A-80CF, A80B-496FBDC1-92BC, AAEC-MADD4FBE-15AD,  ADA0-PAD7D022-15A2, B308-JACCD0EA-158C, B39B-4087B511-80EF,  B5BC-RAC7514E-1581, B64F-40823575-80E4, B832-497A47AC-92D1,  B85F-UAED5945-15CD, BAE6-4974C810-92C6, BBB7-4077363D-80CE,  BE19-25AAH857-4B3D, C07B-KADCDA71-15AC, CBDE-4081C028-80E3,  CDC1-4979D25F-92D0, CE92-407C408C-80D8, D146-4076C0F0-80CD,  E37D-JAEC6EAB-15CB, E421-407BCB3F-80D7, F448-4086552A-80EC,  F6FC-4080D58E-80E1, F8DF-4978E7C5-92CE, F9B0-407B55F2-80D6,  FC64-4075D656-80CB, T3DC-SAD5FAEE-159F, TF3F-407AE0A5-80D6,  VC8B-40806041-80E1, and Y690-GAD07B52-1594.   **********NEWLY ADDED FOUR AFFECTED SERIAL NUMBERS******* aaec-madd4fbe-15ad; WE9B-QAEB8411-15CA; 2B14-MDE9A2F9-1BC6; and 3C40-4972P842-92C1

Root Cause

Software design

Action Taken

PhilipsHealthcare sent an URGENT - Medical Device Correction Philips Ultrasound Q-Station, Q-STATION STRUCTURED REPORTING AND MEASUREMENTS letter, FCO 79500335, dated 2015 May 15, to all affected consignees. Philips is sending a CD with Q-Station software version 3.3.2 to consignees for a free of charge. Consignees must uninstall previous versions of Q-Station and install version 3.3.2 on your system carefully following the installation instructions that accompany the CD. It is important that consignees register their Q Station 3.3.2 installation as described in those instructions, so that Philips can confirm that they have completed this correction. Consignees were instructed to complete the enclosed Customer Reply Form to confirm that they have (1) read and understood this important Medical Device Correction and (2) have either installed Q-Station version 3.3.2 or declare that this FCO 79500335 does not apply to their institution. Consignees were asked to return the enclosed Customer Reply form to Philips Healthcare within 5 days of receipt of the replacement software. Consignees with questions can call local Philips representative or Philips Customer Service at 1-800-722-9377.

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