RecallDepth

Philips Digital Diagnost with patient carriage Model: 712050 with serial number range from 00 000 00 to 09 000 543. Product Usage: Stationary radiographic System

This recall has been terminated (originally issued September 28, 2012).

Company
Philips Healthcare Inc.
Recall Initiated
September 12, 2012
Posted
September 28, 2012
Terminated
July 26, 2013
Recall Number
Z-2494-2012
Quantity
536 units
Firm Location
Andover, MA
Official Source
View on FDA website ↗

Reason for Recall

Hook does not securely hold the footplate in vertical position, causing the footplate to disengage and may fall on patient or operator

Distribution

Worldwide Distribution - US Nationwide and the countries of :Australia, Austria, Bahrain, Belgium, Canada, Chile, China, Czech Republic, Denmark, Finland, , France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Qatar, Romania, Russia, Saudi Arabia, Sweden, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan. Thailand, Turkey,United Arab Emirates and United Kingdom.

Lot / Code Info

Serial number range (patient carriage) from:  00 000 00 to 09 000 543.

Root Cause

Device Design

Action Taken

Philips Healthcare sent an Urgent Field Safety Notice letter dated August 15, 2012 to all affected customers. The letter identified the affected product, problem and the actions to be taken to avoid or minimize the occurrence of the issue. Customers were advised to follow the instruction for Use and that Philips plans to replace the old hook with one that has a new design. For questions contact your local Philips representative 1-800-722-9377.

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