RecallDepth

Philips BV Pulsera R2.2 Mobile X-ray system. The Type Product Code 718094 can be found under the X-ray trolley cover on the front lower right side of the module or under the stand cover. The device's brochure is labeled in part: "Philips...Mobile C-Arm systems BV Pulsera".

This recall has been terminated (originally issued October 25, 2010).

Company
Philips Medical Systems North America Co. Phillips
Recall Initiated
September 5, 2008
Posted
October 25, 2010
Terminated
December 7, 2010
Recall Number
Z-0140-2011
Quantity
1331 units
Firm Location
Bothell, WA
Official Source
View on FDA website ↗

Reason for Recall

Reliability of the Stand-Trolley cable may result in loss of images on the monitor during an examination. This intermittent problem can lead to System lock-up, where no radiation is possible and images are not visible on the monitor

Distribution

Nationwide distribution.

Lot / Code Info

1331 units are identified with Site numbers:  541547, 541556, 541557, 541558, 542423, 542426, 542427, 542584, 542684, 542769, 542854, 543059, 543219, 543220, 543222, 543458, 543459, 543460, 543461, 543462, 543463, 543464, 543465, 543561, 543562, 543616, 543828, 543862, 543947, 544191, 544301, 544367, 544396, 544411, 544456, 544457, 544458, 544459, 544460, 544461, 544462, 544463, 544464, 544465, 544466, 544467, 544469, 544470, 544471, 544473, 544474, 544475, 544476, 544533, 544562, 544603, 544622, 544905, 544925, 544926, 544972, 544984, 545032, 545039, 545085, 545102, 545103, 545136, 545139, 545140, 545284, 545397, 545492, 545631, 545751, 545822, 545922, 545924, 545961, 545996, 546026, 546086, 546145, 546461, 546508, 546516, 546531, 546579, 546580, 546680, 546687, 546786, 546788, 546790, 546791, 546851, 546999, 547000, 547082, 547169, 547171, 547172, 547199, 547221, 547284, 547288, 547298, 547299, 547349, 547350, 547351, 547352, 547375, 547602, 547603, 547604, 547605, 547606, 547643, 547656, 547684, 547710, 547712, 547746, 547790, 547791, 547805, 547839, 547975, 548004, 548104, 548246, 548308, 548309, 548354, 548358, 548366, 548385, 548397, 548398, 548399, 548569, 548602, 548614, 548653, 548700, 548702, 548731, 548733, 548743, 548781, 548782, 548790, 548853, 548929, 548972, 548975, 548984, 548992, 548996, 549005, 549006, 549021, 549025, 549027, 549049, 549059, 549060, 549061, 549063, 549064, 549065, 549070, 549071, 549072, 549081, 549089, 549112, 549113, 549114, 549115, 549116, 549117, 549118, 549119, 549120, 549121, 549122, 549125, 549126, 549127, 549128, 549129, 549130, 549132, 549133, 549136, 549137, 549139, 549140, 549142, 549143, 549144, 549171, 549207, 549218, 549221, 549231, 549235, 549241, 549260, 549262, 549272, 549273, 549274, 549275, 549287, 549301, 549390, 549397, 549403, 549404, 549405, 549406, 549407, 549519, 549520, 549528, 549540, 549563, 549583, 549596, 549618, 549632, 549674, 549694, 549706, 549708, 549727, 549728, 549732, 549733, 549749, 549752, 549758, 549773, 549822, 549855, 549878, 549964, 549968, 549993, 550022, 550023, 550056, 550066, 550113, 550121, 550123, 550125, 550128, 550131, 550136, 550183, 550184, 550186, 550189, 550190, 550200, 550252, 550264, 550298, 550372, 550379, 550416, 550426, 550427, 550428, 550450, 550523, 550524, 550541, 550542, 550551, 550562, 550603, 550649, 550651, 550653, 550728, 550762, 550805, 550808, 550809, 550819, 550820, 550822, 550840, 550844, 550847, 550856, 550865, 550875, 550879, 550923, 550925, 550971, 550982, 551013, 551020, 551023, 551024, 551033, 551034, 551039, 551128, 551132, 551133, 551134, 551135, 551136, 551137, 551139, 551142, 551190, 551191, 551212, 551262, 551264, 551277, 551292, 551293, 551300, 551329, 551331, 551332, 551333, 551366, 551367, 551368, 551369, 551373, 551381, 551384, 551388, 551400, 551422, 551425, 551427, 551428, 551444, 551445, 551473, 551475, 551476, 551478, 551487, 551506, 551507, 551513, 551518, 551524, 551528, 551529, 551530, 551531, 551532, 551533, 551534, 551536, 551537, 551538, 551539, 551546, 551547, 551548, 551549, 551580, 551591, 551592, 551594, 551605, 551621, 551624, 551646, 551685, 551686, 551687, 551688, 551712, 551713, 551723, 551729, 551764, 551797, 551813, 551820, 551822, 551840, 551854, 551882, 551885, 551952, 551967, 551992, 552014, 552015, 552016, 552017, 552018, 552034, 552070, 552075, 552103, 552113, 552121, 552122, 552157, 552161, 552182, 552225, 552226, 552228, 552229, 552230, 552231, 552232, 552233, 552234, 552235, 552236, 552237, 552239, 552240, 552241, 552242, 552243, 552244, 552245, 552246, 552247, 552248, 552249, 552250, 552251, 552262, 552265, 552291, 552292, 552297, 552298, 552299, 552308, 552310, 552312, 552327, 552334, 552335, 552336, 552365, 552386, 552387, 552401, 552402, 552403, 552405, 552406, 552439, 552445, 552452, 552459, 552460, 552462, 552471, 552483, 552510, 552511, 552525, 552542, 552547, 552561, 552565, 552566, 552569, 552573, 552578, 552581, 552606, 552618, 552621, 552632, 552638, 552642, 552643.552670, 552678, 552688, 552689, 552690, 552715, 552716, 552722, 552723, 552724, 552739, 552740, 552840, 552841, 552842, 552868, 552869, 552912, 552921, 552953, 552964, 553015, 553016, 553057, 553058, 553071, 553072, 553074, 553107, 553150, 553161, 553162, 553163, 553176, 553177, 553178, 553181, 553182, 553186, 553191, 553192, 553205, 553206, 553211, 553212, 553218, 553219, 553221, 553223, 553274, 553286, 553289, 553292, 553293, 553296, 553299, 553307, 553310, 553327, 553359, 553360, 553364, 553442, 553443, 553449, 553473, 553474, 553499, 553500, 553503, 553535, 553562, 553564, 553565, 553587, 553589, 553590, 553591, 553592, 553596, 553600, 553640, 553642, 553650, 553654, 553683, 553693, 553694, 553730, 553768, 553772, 553832, 553833, 553851, 553855, 553861, 553862, 553865, 553874, 553875, 553879, 553880, 553882, 553898, 553903, 553916, 553919, 553958, 553959, 553967, 553972, 553973, 553974, 553978, 553988, 553990, 554005, 554012, 554014, 554025, 554032, 554034, 554093, 554123, 554195, 554199, 554200, 554203, 554214, 554217, 554218, 554219, 554235, 554248, 554260, 554272, 554273, 554274, 554303, 554315, 554336, 554340, 554345, 554347, 554353, 554372, 554378, 554379, 554380, 554381, 554407, 554420, 554421, 554428, 554429, 554430, 554432, 554433, 554472, 554473, 554474, 554475, 554476, 554500, 554501, 554502, 554505, 554543, 554552, 554553, 554570, 554588, 554611, 554621, 554636, 554637, 554638, 554661, 554663, 554667, 554679, 554681, 554688, 554724, 554726, 554736, 554741, 554742, 554748, 554761, 554778, 554781, 554782, 554789, 554799, 554812, 554817, 554837, 554838, 554839, 554841, 554849, 554859, 554864, 554870, 554871, 554883, 554889, 554891, 554892, 554893, 554894, 554895, 554925, 554949, 554959, 554999, 555002, 555003, 555005, 555009, 555019, 555023, 555024, 555025, 555036, 555047, 555054, 555113, 555132, 555133, 555134, 555135, 555142, 555148, 555151, 555155, 555156, 555157, 555168, 555169, 555172, 555181, 555185, 555217, 555237, 555275, 555301, 555319, 555326, 555331, 555342, 555353, 555354, 555371, 555379, 555391, 555394, 555400, 555410, 555411, 555443, 555469, 555479, 555494, 555495, 555499, 555500, 555501, 555502, 555523, 555532, 555533, 555573, 555600, 555601, 555602, 555604, 555606, 555635, 555645, 555646, 555648, 555658, 555682, 555692, 555693, 555695, 555696, 555704, 555727, 555734, 555735, 555746, 555783, 555793, 555824, 555967, 555978, 556006, 556015, 556022, 556023, 556024, 556026, 556045, 556051, 556052, 556057, 556067, 556075, 556081, 556082, 556083, 556100, 556125, 556126, 556130, 556137, 556138, 556145, 556160, 556162, 556165, 556180, 556182, 556183, 556193, 556199, 556204, 556205, 556206, 556207, 556220, 556221, 556222, 556223, 556239, 556254, 556255, 556265, 556266, 556283, 556320, 556335, 556382, 556459, 556461, 556462, 556473, 556474, 556481, 556501, 556510, 556518, 556528, 556529, 556532, 556536, 556540, 556542, 556544, 556545, 556546, 556555, 556562, 556563, 556564, 556570, 556578, 556588, 556614, 556615, 556623, 556628, 556645, 556646, 556660, 556680, 556702, 556713, 556777, 556802, 556809, 556818, 556825, 556838, 556841, 556845, 556849, 556853, 556854, 556865, 556866, 556887, 556889, 556920, 556935, 556942, 556950, 556958, 556985, 556996, 556997, 556998, 557017, 557019, 557020, 557035, 557036, 557047, 557058, 557062, 557146, 557148, 557149, 557184, 557195, 557196, 557199, 557210, 557213, 557220, 557222, 557229, 557242, 557247, 557250, 557252, 557254, 557255, 557273, 557274, 557281, 557282, 557284, 557408, 557440, 557441, 557442, 557443, 557444, 557445, 557449, 557455, 557463, 557487, 557489, 557490, 557499, 557506, 557521, 557528, 557530, 557531, 557564, 557565, 557566, 557570, 557582, 557587, 557588, 557589, 557591, 557592, 557593, 557596, 557614, 557615, 557617, 557635, 557636, 557637, 557642, 557665, 557690, 557708, 557709, 557710, 557711, 557712, 557914, 557915, 558004, 558228, 558229, 558230, 558231, 558232, 558235, 558236, 558243, 558246, 558247, 558248, 558249, 558250, 558259, 558260, 558386.558387, 558388, 558389, 558390, 558391, 558392, 558393, 558394, 558395, 558418, 558419, 558423, 558424, 558425, 558426, 558427, 558440, 558441, 558442, 558444, 558452, 558453, 558455, 558500, 558522, 558523, 558531, 558567, 558569, 558611, 558632, 558633, 558634, 558635, 558638, 558647, 558654, 558693, 558697, 558698, 558699, 558790, 558835, 558843, 558844, 558847, 558861, 558862, 558867, 558920, 558922, 558924, 558925, 558966, 558967, 559003, 559009, 559026, 559045, 559068, 559101, 559251, 559254, 559294, 559319, 559322, 559330, 559331, 559363, 559364, 559415, 559417, 559423, 559435, 559448, 559495, 559533, 559537, 559563, 559584, 559655, 559658, 559679, 559690, 559775, 559877, 559880, 559924, 559963, 41416302, 41416329, 41443563, 41443566, 41443590, 41443601, 41443603, 41443605, 41443611, 41443616, 41443668, 41443673, 41443675, 41443721, 41443746, 41443748, 41443764, 41443831, 41443872, 41444449, 41444577, 41444618, 41444630, 41445304, 41445356, 41445415, 41445423, 41445436, 41445441, 41445453, 41445472, 41445476, 41445484, 41445487, 41445504, 41445506, 41445509, 41445521, 41445528, 41445534, 41445553, 41445599, 41445657, 41445717, 41445718, 41445728, 41445740, 41445741, 41445775, 41445791, 41445794, 41445802, 41445815, 41445894, 41445895, 41445911, 41445915, 41445921, 41445922, 41445933, 41446005, 41446009, 41446040, 41446060, 41446086, 41446088, 41446095, 41446183, 41446185, 41446186, 41446243, 41446264, 41446272, 41446285, 41446310, 41446338, 41446396, 41446424, 41446449, 41446454, 41446667, 41446770, 41446789, 41455878, 41481071, 41481139, 41481150, 41490306, 41490307, 41490308, 41490309, 41490311, 41490312, 41490314, 41490315, 41490316, 41490318, 41555898, 41556812, 41566245, 41566346, 41576092, 41577033, 41577782, 41585081, 41585198, 41587498, 41611719, 41611720, 41616194, 41616195, 41620935, 41620966, 41620994, 41621991, 41622664, 41630466, 41630529, 41630534, 41630562, 41630795, 41632199, 41632201, 41645797, 41647329, 41657683, 41658375, 41658562, 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43164321, 43171778, 43171779, 43198691, 43207053, 43209156, 43209392, 43350703, 43525480, 43569447, 43592314, 43681994, 43689105, 43706191, 44354078, 44644242, 44908585, 45378574, 49062534, and 49336814.

Root Cause

Component design/selection

Action Taken

On 10/04/2008, Philips began sending the URGENT-Device Correction BV Pulsera R2.2 and Endura R2.2 letters to their customers. On 09/03/2008, the firm issued the Field Change Order (FCO) 71800024 and the firm's representative will replace the stand-trolley cable free of charge. Customers should contact Philips Call Center at 1-800-722-9377, #5, #2, and reference "FCO 71800024" with any questions.

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