Transport Chair and Rollator in 1, Model HE21630011 Burgundy and HE21630011 Blue. This is a walker/rolling chair. Used to assist injured and infirm people to walk or be ambulatory.
- Company
- Silver Star Brands
- Recall Initiated
- October 10, 2014
- Posted
- November 14, 2014
- Terminated
- May 8, 2019
- Recall Number
- Z-0216-2015
- Quantity
- 129
- Firm Location
- Oshkosh, WI
Reason for Recall
Silver Star Brands is recalling the Transport Chair and Rollator in One because they have received several reports of the wheel assembly failing resulting in damaged wheels..
Distribution
Nationwide Distribution including the states of AL, AZ, AR, CA, CO, CT, FL, GA, HI, IL, IN, IA, KS, LA, MD, MI, MO, MT, NE, NV,NH, NM, NY, NC, OH,OK, and PA.
Lot / Code Info
SKU 348709 404, SKU348709 605
Root Cause
Device Design
Action Taken
Consignees were sent on 10/10/2014 an Easy Comforts "Urgent: Rollator Recall" letter dated October 10, 2014. The letter described the problem and the product involved in the recall. Advised consignees to stop using the product immediately. The consignees can contact the Product specialist at Easy Comforts at 1-888-327-2390 Monday though Friday from 7:30 am to 3:30 pm central time.