RecallDepth

Philips Healthcare DuraDiagnost X- Ray

This recall has been terminated (originally issued May 19, 2015).

Company
Philips Medical Systems, Inc.
Recall Initiated
February 9, 2015
Posted
May 19, 2015
Terminated
June 14, 2016
Recall Number
Z-1555-2015
Quantity
3 DuraDiagnost
Firm Location
Andover, MA
Official Source
View on FDA website ↗

Reason for Recall

The system is designed to emit a beep upon termination of an exposure. However, if the system has been powered on for over 12 hours, the system will no longer emit this signal. This is a failure to comply with 21CFR 1020.31(j).

Distribution

Worldwide Distribution - Nationwide Distribution and the countries of Australia, Austria, Argentina, Canada, China, Chile, Colombia Czech Republic, Great Britain, Germany, Egypt, Finland, France, India, Ireland, Japan, Malaysia, Macedonia, Mexico, Netherlands, New Zealand, Nepal, Peru, Poland, Russia, Saudi Arabia Singapore, Switzerland, Sweden, Spain, United Arab Emirates and United Kingdom.

Lot / Code Info

DuraDiagnost Stationary X-ray System.

Root Cause

Software design (manufacturing process)

Action Taken

Philips Healthcare Planned action: 1. Philips healthcare will contact customers and initiate a software update to correct the software deficiency causing the problem. 2. Philips engineers will install the software. 3. Philips engineers will perform testing to ensure the software update was effective. 4. Corrections are to be made free of charge 5. Corrective actions should be completed by August 15, 2015 For further questions call (978) 659-7892

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