MK5 NX Controller--Wheelchair controller
- Company
- Invacare Corporation
- Recall Initiated
- June 24, 2014
- Posted
- July 22, 2014
- Terminated
- October 15, 2014
- Recall Number
- Z-2091-2014
- Quantity
- 819
- Firm Location
- Elyria, OH
Reason for Recall
M41 Powered Wheelchairs received through Invacare Service Parts (ISP) have controllers that were programmed in a way this is not aligned to standard factory settings. The controller during different settings such as max forward speed, max forward acceleration, max reverse speed and max turning speed can result in momentary loss of control.
Distribution
Nationwide Distriution: CA, SC, IL, UT, TN, KS, HI, NJ, LA, TX,FL, IN, AL, AZ, MN, WI, MN, MI, AR,MA, GA, MS, NJ, NM, OK, ME, PA, NY, NC, OK, MO, WA, IA, OR,KY, MD, NE, ID, VA, WA, ND, MT, OH, NH, CT. Also shipped to Canada
Lot / Code Info
P/N 1143839
Root Cause
Process control
Action Taken
The controllers will be reporogrammed in the field upon installation Invacare Sent out a Technical Services Bulletin (Oct. 15, 2012) . Please call 800-832-4707, Monday-Friday, 8:00 am- 7:00 pm EST, for assistance. If you are aware of a consumer complaint regarding this controller, please contact the Invacare Customer Service Complaints Department at 877-374-8919, Monday-Friday, 8:00am- 7:00pm or cscomplaints@invacare.com