RecallDepth

Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury

Company
Dupray Usa Llc, Of Newark, Delaware
Posted
February 26, 2026
Recall Number
26283
Quantity
About 651,145 (In addition, about 96,530 were sold in Canada)

Reason for Recall

The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.

Action Taken

Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.

Product Images

Recalled Dupray Neat Steam Cleaner
Recalled Dupray Neat Steam Cleaner
Recalled Dupray Neat Steam Cleaner accessory set
Recalled Dupray Neat Steam Cleaner accessory set
Recalled and Free Replacement Safety Boiler Cap
Recalled and Free Replacement Safety Boiler Cap
The Model Number and Batch/Date Numbers are located on the rating label, which can be found on the bottom of the cleaner
The Model Number and Batch/Date Numbers are located on the rating label, which can be found on the bottom of the cleaner

Incidents & Injuries

The firm has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage.