Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard

This recall was issued August 14, 2025.

Company: Werner Co., Of Itasca, Illinois
Posted: August 14, 2025
Recall Number: 25431
Quantity: About 122,250
Official Source: View on CPSC website ↗

Reason for Recall

The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.

Action Taken

Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.

Product Images

Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope

Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder label

Incidents & Injuries

The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.