Viewrail Recalls Electronic LED Modules used with Floating Stairs and Rails Due to Fire Hazard

This recall was issued August 14, 2025.

Company: Viewrail, Of Goshen, Indiana
Posted: August 14, 2025
Recall Number: 25436
Quantity: About 2,720
Official Source: View on CPSC website ↗

Reason for Recall

The LED module can overheat, causing it to melt, posing a fire hazard.

Action Taken

Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.

Product Images

The recalled module is located inside the metal tubing supporting the stairs

Incidents & Injuries

The firm has received 20 reports of modules overheating or melting. No injuries have been reported.