ZLINE Expands Consumer Options in Recall of Gas Ranges; Serious Risk of Injury or Death from Carbon Monoxide Poisoning

Reason for Recall

The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning.

Action Taken

These ranges were recalled in January 2023, and consumers were offered a repair. ZLINE is expanding the remedies available to consumers to also include a replacement range or a refund. All consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. Consumers who have received a repair are being contacted directly by ZLINE with additional information and about the offer of an inspection, a replacement range or a refund. Consumers who have not yet scheduled a repair as part of the recall should contact ZLINE for information regarding available remedies. Consumers may continue to use the range tops which are unaffected by the issue.

Product Images

Incidents & Injuries

Before the recall, ZLINE received 44 reports of carbon monoxide emission, including three reports of consumers seeking medical attention. After the recall was announced, ZLINE received 131 reports that the repair was not completed successfully and that the ranges were still emitting dangerous levels of carbon monoxide.