Shimano Recalls Cranksets for Bicycles Due to Crash Hazard

This recall was issued September 21, 2023.

Company: Shimano North America Bicycle Inc., Of Irvine, California
Posted: September 21, 2023
Recall Number: 23294
Quantity: About 680,000 (In addition, 80,000 were sold in Canada)
Official Source: View on CPSC website ↗

Reason for Recall

The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.

Action Taken

Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.

Product Images

Recalled Shimano Hollowtech Road location of two-letter date code on crank arm

Recalled Shimano Hollowtech Road Ultegra FC-6800 Crankset

Recalled Shimano Hollowtech Road Dura-Ace FC-9000 Crankset

Recalled Shimano Hollowtech Road Ultegra FC-R8000 Crankset

Recalled Shimano Hollowtech Road Dura-Ace FC-R9100P Crankset

Recalled Shimano Hollowtech Road Dura-Ace FC-R9100 Crankset

Incidents & Injuries

The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations.