Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal Burn Hazards

This recall was issued December 15, 2022.

Company: Sundance Spas Inc., (Which Also Does Business As Jacuzzi Hot Tubs), Of Chino, Calif.
Posted: December 15, 2022
Recall Number: 23068
Quantity: About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico)
Official Source: View on CPSC website ↗

Reason for Recall

The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.

Action Taken

Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.

Product Images

Recalled Jacuzzi J-200, J-300, J-400 or J-500 collection hot tubs

Recalled Sundance Spa 680, 780, 880 or 980 series spas

Location of the model number and serial number inside the equipment bay of the hot tub

Incidents & Injuries

Sundance Spas has received 185 reports of inaccurate temperature readings. No injuries have been reported.