RecallDepth

Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard

This recall was issued October 10, 2019.

Company
Carrier Corporation, Of Palm Beach Gardens, Fla.
Posted
October 10, 2019
Recall Number
20009
Quantity
About 5,350 (in addition, about 450 were sold in Canada)
Official Source
View on CPSC website ↗

Reason for Recall

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

Action Taken

Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.

Product Images

Carrier 1.5-ton multi-zone model: 38MGQC18---3
Carrier 1.5-ton multi-zone model: 38MGQC18---3
Carrier 4-ton multi-zone model: 38MGQF48---3
Carrier 4-ton multi-zone model: 38MGQF48---3
Carrier 4-ton single-zone model: 38MBQB48---3
Carrier 4-ton single-zone model: 38MBQB48---3
Bryant 4-ton multi-zone model: 538TEQ048RFMA
Bryant 4-ton multi-zone model: 538TEQ048RFMA
Bryant 1.5-ton multi-zone model: 538TEQ018RCMA
Bryant 1.5-ton multi-zone model: 538TEQ018RCMA
Bryant 4-ton single-zone model: 538REQ048RBMA
Bryant 4-ton single-zone model: 538REQ048RBMA

Incidents & Injuries

Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.