Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
This recall was issued September 15, 2016.
- Posted
- September 15, 2016
- Recall Number
- 16266
- Quantity
- About 1 million
- Official Source
- View on CPSC website ↗
Reason for Recall
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.
Action Taken
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.
Product Images
Incidents & Injuries
Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.