Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning
This recall was issued December 27, 2011.
- Posted
- December 27, 2011
- Recall Number
- 12074
- Quantity
- About 13,000
- Official Source
- View on CPSC website ↗
Reason for Recall
An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer.
Action Taken
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
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